Privacy Policy

Fulfillment of the legal information obligations in accordance with the European General Data Protection Regulation (GDPR)

This statement applies to all our guests and visitors to our website. We hereby inform you about the type, scope, and purpose of the collection and use of your personal data.

Data Controller

bistro & bed & breakfast
Lauben 357
39012 Merano
Tel. +39 0473 338032
info@roesslbianco.it

VAT No. IT 02965800218

According to Art. 13 of the European GDPR, we process the following data:

your master data (first name, last name, address, telephone, email, date of birth, place of birth, language, etc.)
your travel document and ID data
your payment data, debit cards, credit cards, and bank card details
the duration of stay requested by you, as well as personal preferences related to your stay that you communicate to us

The data is stored and processed by us for the provision of our services and, where necessary and legally required, transmitted to third-party recipients (e.g. public authorities, tourism association). Your data will not be transferred to third countries.

Should you refuse to provide master data, travel document data, and bank details, it will not be possible for us to fulfill our contractual obligations and accommodate you in our establishment.

We do not use profiling or automated decision-making.

Legal Basis for Data Processing
The legal bases for these data processing activities are:

the fulfillment of our pre-contractual and contractual obligations towards you
your consent, where obtained
our legal, contractual, or other statutory obligations
(e.g. accounting, tax and customs law, contract law, registration obligations, or legal disputes)
our legitimate interests
(e.g. improving our customer service, including direct marketing, or safeguarding our own legal interests)
Data Retention

The storage period depends on:
the duration of our business relationship
the consents you have given
the legal retention obligations and statutory duties applicable to us
Your Rights

You may request free information at any time about your personal data stored by us.

As a data subject, you also have the right to:
withdraw consent
access
erasure
rectification
restriction of processing
data portability

provided that no statutory retention obligations prevent this.

If you exercise your right of withdrawal, all your data will be irrevocably deleted, unless overriding legal provisions would be violated.

For more detailed information about your rights as a data subject, please contact us at:
info@roesslbianco.it

Supervisory Authority
For complaints, the competent supervisory authority is the:

Garante per la protezione dei dati personali
Piazza di Monte Citorio n. 121
00186 Rome – Italy
Fax: (+39) 06.69677.3785
Phone: (+39) 06.696771
E-mail: garante@gpdp.it

Changes to Our Privacy Policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services.

The new privacy policy will then apply to your next visit.